Privacy Policy

Last Updated: August 2026

Camden PC Solutions (“we”, “our”, or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, and manage personal information when you visit or interact with our website at https://cpcs.net.au (the “Site”).

1. Information We Collect

We collect information in two ways:

  • Information You Provide Directly: When you submit an inquiry through our online contact form, we collect the details you provide, including your name, email address, phone number, and message contents.
  • Automatically Collected Device & Usage Information: When you browse the Site, certain technical data is automatically logged. This includes your IP address, browser type, operating system, pages viewed, time spent on pages, and referring websites. We collect this via standard cookies and log files managed by Squarespace and Google Analytics.

2. How We Use Your Information

We use the collected information to:

  • Respond promptly to your inquiries, repair requests, and quote submissions.
  • Provide computer repairs, system sales, malware remediation, and IT support services.
  • Analyze site performance, monitor search trends, and improve overall user experience via Google Analytics and Google Search Console.

We do not sell, rent, or trade your personal information, nor do we use contact submissions for unsolicited marketing campaigns.

3. Third-Party Services & Analytics

We use trusted third-party service providers to maintain and understand our website traffic:

  • Squarespace: Powers our website hosting, core functionality, and platform logs. You can learn more by reading Squarespace’s Privacy Policy.
  • Google Analytics & Search Console: Helps us measure visitor interactions and analyze search engine indexing. Google may set cookies to gather non-personally identifiable site usage data. You can review Google’s Privacy Policy or opt out using the Google Analytics Opt-Out Browser Add-on.
  • Legal Compliance: We may disclose information if required to comply with applicable Australian laws, regulations, or formal legal processes.

4. Data Security & Storage

We take reasonable technical and organisational precautions to protect any information submitted to us against loss, misuse, unauthorised access, modification, or disclosure.

5. Accessing and Correcting Your Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you or request that it be updated or removed. If you wish to make a request, please contact us using the details below.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or technical changes. Any updates will appear on this page with a revised "Last Updated" date.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us: